Principaux enjeux
- Managing activity fluctuations and therefore handling processing volumes.
- Being responsive: real-time updates and fast processing.
content moderation
The client is a French public institution responsible for promoting and developing access to vacations and leisure for all. It offers vacation vouchers, a payment method designed to facilitate funding for leisure activities, trips, and vacations.
The client was looking for a partner capable of:
- Controlling and moderating each listing published by tourism and leisure professionals, adhering to the moderation charter defined by the client.
- Creating a moderation platform by our IT teams.
- Developing a moderation charter.
- Moderating six types of content: photos, links to websites, logos, descriptions of the tourism and leisure services, links to social media, and promotional offers.
- Moderating all reviews and/or comments on the website.
Nos chiffres
Why did they choose BYOS?
Processing times
Our teams are capable of moderating listings from tourism and leisure professionals within 24 hours of their publication.
Reliability and compliance
Through strict processes, be ys outsourcing ensures that all published listings comply with legal and regulatory standards, while safeguarding sensitive information and adhering to the client’s policies.
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